What Is your Formula for Improved Customer Service?
Customer service matters Is customer service a problem in your company? Today I spoke with a customer service rep at Go Daddy, and he was brilliant. He had a great…
Customer service matters Is customer service a problem in your company? Today I spoke with a customer service rep at Go Daddy, and he was brilliant. He had a great…
If you asked employees--what are our company's distinctive values--how would they respond? Would they share a similar view of what's unique about your organization? In successful companies, employees know and…